Please note
ForestlandLinen website operates in Euros but can be converted to a variety of currencies based on your location. Please note that the pricing on your final order confirmation will be in Euros. You'll be charged in Euros depending on the daily exchange rate (you won't be charged extra for currency conversion).
Where are you located?
ForestlandLinen is based in the beautiful country of Lithuania, where all our products are made.
What payment methods do you accept?
We accept all major debit and credit cards, as well as PayPal.
Do you ship worldwide?
Yes! We offer Free worldwide shipping! For more delivery details and rates, visit our Shipping Policy.
How long will it take to get my purchase?
Our current making time is 1 to 3 weeks. Delivery is typically between 7 - 15 working days. For more delivery details and rates, visit our Shipping Policy.
Where can I find my tracking number?
Once your order has been shipped, you'll receive an email with your tracking number.
Do you offer linen samples?
Yes, we offer linen samples for purchase so you can see and feel the fabric before placing a full order. Visit our Linen Samples page to order yours.
Do you offer custom sizes?
Yes, we do offer custom sizes for most of our products. To inquire about a custom size, please email us at team@forestlandlinen.com. We will calculate the price, making time, and delivery details for you.
Will I have to pay any customs or import duties?
For orders within the EU, UK, and USA, no additional fees or taxes are applied. However, for other countries, customs and import duties may be applied. These fees are the responsibility of the recipient. Unfortunately, we have no control over these charges, as import duties vary from country to country. If you are unsure, we recommend contacting your local customs office for more information before placing an order. You can also email us at team@forestlandlinen.com, and we will do our best to assist you.
Can I cancel my order?
To cancel your order, please email us at team@forestlandlinen.com. Please note that we are unable to cancel orders for items that have already been shipped or custom orders that are already in the making process.
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of receiving it for a full refund or exchange. Please note that the buyer is responsible for return shipping charges. Items must be unused and in their original packaging. For more details, please visit our Refund Policy.
Can't find what you're looking for?
Feel free to contact us via email at team@forestlandlinen.com and we'll do our best to lend a hand, or check out our Contact us page for more info.